Terms and Conditions

Welcome to KitchenStore! By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website, including all products and services provided by KitchenStore. If you do not agree with any part of these terms, please refrain from using our website. We may update these Terms and Conditions periodically to reflect changes in our practices or legal requirements. It is your responsibility to review these terms regularly to stay informed about any updates.

1. User Responsibilities

As a user of KitchenStore, you agree to provide accurate and complete information when placing orders or using our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. If you suspect any unauthorized use of your account or any other security breach, you must notify us immediately. We reserve the right to terminate or suspend your account if we suspect any fraudulent or unauthorized activity or if you violate these terms.

2. Product Descriptions

We strive to ensure that the descriptions, images, and other information related to our products are accurate and up-to-date. However, we do not warrant that the descriptions or other content on our website are completely accurate, reliable, or error-free. In the event of any discrepancy between the product description and the actual product, we will address the issue based on our return and refund policy. Please contact our customer service team if you have any concerns about the accuracy of product information.

3. Pricing

All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. While we make every effort to ensure that prices are accurate, errors may occur. If an error in pricing is discovered after you have placed an order, we will notify you and provide the option to proceed with the corrected price or cancel your order. Prices are subject to change based on market conditions and availability.

4. Shipping and Delivery

We offer shipping services throughout India. Delivery times may vary based on your location, the product's availability, and other factors. While we aim to deliver products within the estimated time frame, unforeseen circumstances such as weather conditions or supply chain disruptions may cause delays. We will keep you informed of any significant changes to the expected delivery time and make every effort to ensure timely delivery.

5. Return and Refund Policy

If you are not satisfied with your purchase, you may return the item within 30 days of delivery, provided it is in its original, unused condition and packaging. To initiate a return, please contact our customer service team for instructions. Once we receive and inspect the returned item, we will process your refund or exchange as appropriate. Please note that shipping fees are non-refundable, and you are responsible for the cost of returning the item unless otherwise specified.

6. Warranty

All products purchased from KitchenStore are covered by the manufacturer's warranty, which may vary by product. If you encounter any defects or issues with your purchase, please contact us for assistance with the warranty claim process. We will work with you and the manufacturer to resolve the issue in accordance with the warranty terms. Our liability is limited to the repair or replacement of defective products as per the manufacturer's warranty.

7. Intellectual Property

All content on the KitchenStore website, including but not limited to text, images, logos, and designs, is the intellectual property of KitchenStore or its content providers. Unauthorized use or reproduction of this content is prohibited. You may not copy, modify, distribute, or use any part of our website's content without prior written consent from KitchenStore. Any unauthorized use may result in legal action.

8. Limitation of Liability

KitchenStore is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim arising out of or related to your use of our website or products is limited to the amount paid for the product or service in question. We do not guarantee the accuracy, completeness, or reliability of any content on our website or the performance of our products.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes or claims arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

10. Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the remaining provisions will remain valid and enforceable. The invalid or unenforceable provision will be modified to the extent necessary to make it valid and enforceable while reflecting the original intent as closely as possible.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume any responsibility for the content or practices of these external sites. When you leave our website, we encourage you to review the privacy policies and terms of use of the sites you visit. KitchenStore is not responsible for any issues or damages arising from your use of third-party websites.

12. Modification of Terms

KitchenStore reserves the right to modify or update these Terms and Conditions at any time. We will notify you of significant changes by posting the revised terms on our website. Your continued use of the website following any changes indicates your acceptance of the updated terms. It is your responsibility to review these terms regularly to stay informed about any changes.

13. Privacy

Our Privacy Policy explains how we collect, use, and protect your personal information. We encourage you to review our Privacy Policy to understand our data practices and how we safeguard your information. By using our website, you consent to our data collection and usage practices as described in the Privacy Policy.

14. Termination

KitchenStore reserves the right to terminate or suspend your access to our website or services at our sole discretion. Termination may occur for violations of these Terms and Conditions or if we believe your actions are detrimental to our business or other users. Upon termination, you will no longer have access to your account or any associated services.

15. Contact Information

For any questions or concerns related to these Terms and Conditions, please contact us using the information below. We are here to assist you with any inquiries or issues you may have.

Phone: +91-39487-78378

Email: [email protected]

Address: 149, NBCC Apts Rd, quarters, Laxmi Bai Nagar, New Delhi, Delhi 110023